Shipping policy
SHIPPING POLICY
Thank you for shopping with Emirasouq. We are committed to providing reliable and fast delivery services across the United Arab Emirates.
Shipping Coverage
We currently deliver across major UAE locations including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain, and Al Ain.
Processing Time
Orders are usually processed within 1 to 2 business days after confirmation.
Orders placed on weekends or public holidays may require additional processing time.
Delivery Time
Most orders are delivered within 2 to 5 business days depending on the delivery location and courier availability.
Delivery timelines may occasionally vary during busy seasons, promotional periods, or due to unexpected operational delays.
Shipping Fees
Shipping fees, if applicable, will be displayed during checkout before payment confirmation.
Free shipping may be offered on selected promotions or minimum order values.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) service across most UAE locations for customer convenience.
Customers are requested to ensure availability at the delivery address and provide accurate contact information for successful delivery.
Failed Deliveries
If a delivery attempt fails due to incorrect address details, unavailable recipient, or refusal to accept the order, additional delivery charges may apply for re-delivery requests.
Order Tracking
Customers may receive shipment updates or tracking details through email, SMS, or courier communication where available.
Contact Information
For shipping-related questions or assistance, please contact:
Email: emirasouqs@gmail.com
Website: Emirasouq.store